FAQs


What currency are your prices?
Canadian currency. Including shipping fees.

Can I cancel my pre-order?
Orders cannot be cancelled during pre-order.

Can I cancel my order?
If you purchase after pre-order launches please email us if you wish to cancel your order. 

Do you offer wholesale/bulk orders?
Yes! Please inquire within our contact us  page and select the subject line ‘wholesale’.

How do I know my size?
Make sure to check out our size chart on our product pages or email us if you have any questions regarding sizing.

Can I modify my order?
Email togetherloungewear@gmail.com with your order number and ‘Modify’ in the subject line.

Change address of order?
Email togetherloungewear@gmail.com to change the address of your order. This must be done prior to receiving your shipping confirmation.

Why does pre-order take 12 weeks?
Our manufacturer is producing your garments once pre-order closes. They take up to 12 weeks to produce. Being a small business, this helps us order the right number of units, and it’s better for the environment. Read more about our pre-order model here.


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